Legal

Program terms

Effective August 14, 2026

Eligibility

  • You must be 18 years or older.
  • You must currently teach at, or be employed as an educator by, a Canadian K-12 school or school board (public, Catholic, French-language or private), a college or CEGEP, or a university. Supply and occasional teachers qualify.
  • One membership per person.
  • Membership runs by school year. Your verified status expires on September 30, and you re-verify each September to continue.

The benefit

  • 10% off regular and sale items at SoftMoc, online and in all 125 stores across Canada, wherever the code is accepted.
  • Some restrictions and exclusions may apply — the current exclusion list is shown at checkout and may change over time.
  • Codes are single-use and personal to you. Expiry details are shown in your coupon email.
  • You can request one code per school year. A short cooldown applies between requests; the current values are always shown on your status page.
  • Codes are non-transferable, have no cash value, and can't be combined with certain other promotions or gift cards.
  • SoftMoc may modify, pause or end the program with reasonable notice. Valid codes already issued are honoured through their expiry date.

Verification

To join, you either verify a work email address at your school, board, college or university (we send a 6-digit code to that address), or you upload a credential: a teacher or faculty/staff ID card, a provincial teaching certificate, a recent pay stub, or an employment letter. We may approve, reject, or ask for more information at our discretion. Uploading false, altered, or someone else's documents — or misrepresenting your employment — is grounds for a permanent ban from the program.

Acceptable use

  • Don't share, sell, publish or trade your code.
  • Don't create multiple accounts.
  • Don't use bots, scrapers or other automated access.
  • Don't interfere with the security or normal operation of the service.

Enforcement

Violations may result in suspension or a permanent ban, voiding of unredeemed codes, and — where applicable — reversal of a redeemed discount. SoftMoc's decisions on fraud are final, but you can appeal by emailing teachers@softmoc.com — we'll review appeals in good faith.

Disclaimers & liability

SoftMoc Teachers is provided "as is", without warranties of any kind. To the maximum extent permitted by law, SoftMoc Inc. and its affiliates are not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the program, and our total liability for any claim relating to the program is limited to the value of the discount that would have applied to your most recent order.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The courts of Ontario have exclusive jurisdiction over any dispute arising out of or relating to the program. The program is operated by SoftMoc Inc. (Canada).

Privacy

Your information is handled per our privacy policy. Uploaded verification documents are held in a private, access-controlled storage bucket, readable only by you and our verification reviewers, and are removed once they're no longer needed for the decision, appeals and fraud controls described in that policy.

Contact

Questions? Email teachers@softmoc.com.